The Banking, Financial Services & Insurance (BFSI) sector in India has traditionally been pivotal in contributing substantially to the overall growth of the Indian Economy. Currently, the sector is experiencing a transformation catalysed by digitalisation and information explosion with the customer at the epicentre.

Such an ever-evolving ecosystem demands strategic agility and constant upgradation of skill levels by the Banking & Finance professionals to chart a clear pathway of professional development. Moreover, an expanding sector is expected to usher in numerous employment opportunities going forward and there is a tangible industry demand to create a pool of adequately skilled youth who shall possess the cognitive vision to propel the sector ahead.

The primary objective behind the development of the Certified BFSI Professional training, wherein MindMap has compiled domain expertise, where we cover domains across AML KYC, Capital Markets, Mortgage Lending, Banking Operations, Insurance Operations etc is to offer a unique and novel course that covers all the three major aspects of the sector- Banking, Securities Markets and Insurance. This course is specifically designed to provide a 360° knowledge offering to the young aspirants and to equip them to be future-ready as the entire BFSI sector beckons.


MindMap sourcing for BSFI candidates

Through our refresher training boot camp, where we upskill and reskill these resources in medical scribing over 8-12 weeks, we look for life science graduates who are interested in BSFI as their career orientation.

Currently, there are more than 12 MindMap Sourcing Centers, and we are rapidly growing (Hyderabad, Vizag being the centre for TS and AP).

In the near future, we intend to grow to Coimbatore, Kolkata, and Chennai, particularly for training in medical coding. To find applicants for our programmes in intensive medical scribing with practice, we make use of large data, campus connections, direct marketing, and digital marketing.

To increase momentum and volume across the entire state, we want to implement two to three initiatives for state skills partnerships, such as capital TASK in Telangana and APSSDC in AP.

With universities and colleges, we have co-launched standardised programmes and are the owners of numerous collaborations. Through integrated curriculum and electives, we aim to enrol, certify, and acquire pre-placement offers from final-year students.


Assessment Methodology

Our Pre-assessment methodology includes Operations, practicals and Written Tests. We gamify the learning process and assess candidates throughout the training program. Interim and Final assessment includes SME Operations rounds and other practicals.

Generic Program Curriculum

  • Data Entry & Non-Voice Programs- 40-80 hours
  • AML KYC- 120 hours
  • Capital Markets, Investment banking – 120 hours
  • Mortgage Lending – 40 hours

Benefits and usage of our Medical Scribe Training Systems

Program Objectives

  • Production-ready resources for
  • backend operations in Banking,
  • Financial Services, Insurance


  • Clear HR, Aptitude or voice input versant 50-58 or equivalent.


  • Final Operations round plus voice output as required Versant 58 or equivalent depending on business requirement.

Batch Throughput

  • 60% First Pass Yield
  • 75% Final Throughput

High-end training program curriculum

  • Stages of money laundering
  • Difference between money laundering and TF
  • Key regulations for AML / CTF program (US PATRIOT and BSA) and regulatory bodies (like FATF, Egmont Group, Wolfsburg)
  • Recent fines and AML / CFT requirements for Banks
  • AML Life Cycle – Client Onboarding, Pre-Onboarding Screening, Ongoing Screening, CIP/KYC, CDD, EDD, Transaction Monitoring and SAR filing
  • Types of Banks and Intermediaries- Retail / Consumer bank – Related products and ML concerns, Commercial Bank, Investment and Merchant Banks, Private Banking, Credit Union, Building Societies, Cooperative Online Banks – AML concern, Virtual Currency
  • US Regulators – Roles and Information available onsite- FINCEN, SEC, Federal Bank, FINRA, CFTC, FBI and Others.
  • UK Regulators – Roles and Information available onsite- HM Treasury, FCA, NCA
  • Other key regulators in other countries.
  • Introductions – Why Sanctions, whom it applies to and what Impact
  • Types of Sanctions – Comprehensive, Sectoral Sanctions and List Bases Sanctions
  • OFAC Sanctions, EU Sanctions, UN Sanctions, SDNs, Name Matching
  • Key Mitigants – Name, DOB/YOB, Location, Professional profile etc.
  • Name Variation across different countries/cultures
  • Vendor and System Tools used – Disposition writing
  • PEPs: Definition – Senior official, Relative Close Associate (RCA) and Family Members. Structure / Ultimate Beneficial Ownership & Principal/controllers, associated AML risk and onboarding checks
  • State Owned Entities / Departments
  • PIV / PHC, SPV, Trust, LLPs / Private Partnership, Publicly Listed Companies
  • Collective Investment Schemes (Unit / Mutual Funds, Pension Funds, Hedge Funds)
  • What are Shell Companies / Bearer Sharer Companies– Why significant from AML risk
  • Why the need for KYC?
  • CIP, CDD – Onboarding checks, UBOs and Controller / Principals
  • Client Risk Ranking (CRR) – Product & Business, Jurisdiction, Entity type
  • EDD – Source of Fund and Source of Wealth Review, Negative News Review and Mitigation (AML relevant Vs Not AML Relevant news), Types of Money Laundering Crimes – Tax Evasion, Drug /Human Trafficking, Embezzlement, Felonies, Charges and Conviction,
  • Report and Summary of Writing
  • Periodic Review
  • Investigation Methodologies on Vendor applications (Lexis Nexis etc.) and open sources (key strings in google, websites of important databases)
  • Investigation Report / Disposition Writing
  • Need for Insurance – An Introduction
  • Definition of Risk and Types of Risk (prime focus on Insurable & Non – Insurable Risk)
  • Session on types of Insurance (Personal, P & C, Health, Life Insurance)
  • Insurance Life Cycle incl. Different teams, roles and their inter-dependencies
  • Private and Public Insurers
  • Discussion on Leading Company’s research – past and present
  • Understanding of Insurance Contract & Key terminology
  • Types of P&C Insurance and typical Coverage
  • Understanding “Underwriting “
  • Session on Claims (OD & TP)
  • Basics of Insurance & Reinsurance
  • Understanding Policy Endorsements
  • Session on Types of markets (Voluntary & Residual)
  • Basic Structure of Policy Document
  • Understanding of WC – benefits for employer and employee
  • Session on Eligibility, coverage and types of WC
  • Qualifying Criteria along with Claims Process for WC
  • An Overview of the need for Life Insurance and Life Insurance products
  • Life Terminology – Pre & Post Issuance, Policy Servicing, Mortality Rates,
  • Life Insurance Contract and key terms/riders
  • Understanding Group Insurance & Disability insurance
  • Retirement: Need and purpose of Retirement Plans
  • Defined Benefit & Contribution Plans
  • Types of IRA (Traditional/SEP/Roth, Qualified/Non-Qualified)
  • Basics of Annuities
  • Asset/Wealth management functions + Basics of Mutual Funds
  • Definition and difference between Agency and Broker, Products supported and Role of Licenses
  • Teach Back on Life/Annuities/Retirement/ Q&A

Contact Us
close slider