Collections process is a long and tedious process which involves coordination with multiple departments and a constant back and forth of the information. Due to this the team spent hours in understanding the reasons for specific deduction in their cash applications process including checking with the Vendor, Vendor Master Data, Sales Team and more resulting in hours wasted in completing one transaction.
Days were spent on an average in completing one transaction including the follow-ups with customers and relevant departments.
Post RPA deployment Turn Around Time. The automated process reduced the processing time to less than 10 mins.
Time to Deployment
Transactions Per Day
Reduction in errors
Bots Round the clock workforce
Reduction in Turn-Around-Time
Increase in Efficiency
Return on Investment
Increase in the volume of transactions processed
Increase in team productivity
Work redirected to more value-add activities